Hundreds of people may have died because General Motors and the United States government regulators ignored an ignition switch problem.
General Motors is recalling another 1.3 million cars, this time for experiencing a sudden failure of power steering.
Some of the vehicles are the same ones that have faulty ignition switches - something GM has come under intense scrutiny for.
At least 13 people have already died in crashes linked to the ignition switches. GM now admits it knew of problems with the ignitions but failed to fix them. And there's new details that the government agency in charge of vehicle safety failed to investigate, even after dozens of complaints.
CNN's Drew Griffin has the story of one family who paid a terrible price.