Neighbors say they raised flags about Castro

The Cleveland police are facing serious questions about their handling of the missing three women held captive for nearly a decade. We now know police removed Michelle Knight's name from the FBI's missing persons' database – just 15 months after her disappearance.

But authorities say they were just following protocol.  If they can't reach the family, they say the entry is canceled. But this is not the only instance where the community claims the police dropped the ball.

Tom Foreman is OutFront with the growing tensions between police and the community.