A patient's family is demanding answers after it was confirmed Thursday that the body found in a hospital stairwell is that of a San Francisco woman who vanished from her hospital room two weeks ago.
Fifty-seven-year-old Lynne Spalding checked herself into San Francisco General Hospital on September 19th for a bladder infection. Two days later, she disappeared.
The hospital says it does not know how the body ended up in the staircase.
"It's very concerning," Rachael Kagan, a spokeswoman for San Francisco General Hospital, told CNN affiliate KTVU. "We're distressed and don't know what happened. It's our top priority to find out."
Investigators are trying to figure out how this mother of two could vanish in the midst of treatment and end up in a stairwell at the city's busiest hospital.
San Francisco Mayor Ed Lee says the investigation will review security systems that cover the city’s hospitals and their surrounding areas. The investigation will also address hospital staff training and will include a full assessment of job duties.
“This should not have happened, and we all agree, and we want to prevent it from happening again," Lee said.
David Perry, a friend of Lynne Spalding joins Erin Burnett OutFront tonight at 7pm ET.
Tune to Erin Burnett OutFront at 7p ET on CNN